Motor Power
Max Torque
Top Speed
Max Range
Motor Power
Max Torque
Top Speed
Max Range
Motor Power
Max Torque
Top Speed
Max Range
Professional Reviews
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Chris Crossed
Our Rider
FAQs
Are the bikes in stock, and how fast is shipping?
Yes, all bikes listed are In Stock at our US warehouses. We pride ourselves on speed—all orders are processed and shipped within 24 hours.
Where do you ship from and how long does it take?
We operate Multiple Regional Warehouses across the United States to ensure your order is fulfilled from the location nearest to you. This local fulfillment strategy, combined with our 24-hour dispatch, means most riders receive their Hynox within 3-5 business days with Free Shipping to the lower 48 states.
Is the bike difficult to assemble?
Not at all. Your Hynox arrives 95% pre-assembled. We include a professional tool kit and a clear, step-by-step digital guide and Assembly Video. so you can go from unboxing to riding in under 20 minutes.
What is covered under the 2-Year Warranty?
We provide a 2-Year Full-Bike Warranty covering all major components, including the frame, motor, battery, and controller.
(Note: This warranty does not cover wear-and-tear parts—such as tires, brake pads, and chains—or damage caused by improper use, accidents, or unauthorized modifications.)
What if I need technical support or parts?
We provide Lifetime Technical Support. Whether you need a firmware update via the Hynox App or a replacement component, our dedicated team is available to ensure your bike remains in peak operating condition.
Can I try the bike before committing?
Yes. We offer a 30-Day Trial. If the bike does not meet your expectations for your specific routine or terrain, you can return it within 30 days. We want to ensure every rider is fully satisfied with their selection.
How do I manage my bike and track my rides?
Every model connects to the Hynox App via Bluetooth. You can record your distance, speed, and routes, customize PAS speed levels, monitor real-time diagnostics, and receive OTA firmware updates to ensure your bike’s performance is always optimized.